At SRS Properties, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
By using our website or providing your personal information to us, you consent to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (phone number, email address, postal address)
- Property preferences and inquiry details
- Information about your property (if you’re selling)
- IP address, device information, and website usage data (via cookies and analytics tools)
2. How We Collect Your Information
We may collect your information in a variety of ways, including:
- When you fill out a form on our website
- When you contact us via phone, email, or live chat
- When you subscribe to our newsletter or marketing communications
- Through third-party services such as property listing platforms
- Automatically through cookies when you browse our website
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide real estate services (buying, selling, investing, and property appraisals)
- To respond to your inquiries and communicate with you
- To personalise and improve your user experience on our website
- To send updates, marketing material, or property alerts (if you’ve opted in)
- To meet our legal obligations and prevent fraud or misuse
4. Disclosure of Your Information
We do not sell your information to third parties. However, we may share your information with:
- Trusted third-party service providers (e.g. IT support, marketing platforms, or CRM systems)
- Legal or regulatory authorities when required to comply with the law
- Professional advisers such as solicitors or mortgage brokers, with your consent
5. Security of Your Information
We are committed to keeping your personal information secure. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.
6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.
7. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance user experience and collect usage data. You can choose to disable cookies via your browser settings, though this may affect your use of certain website features.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions, concerns, or would like to access or update your personal information, please contact:
SRS Properties
Attn: Shahin Khan
📍 80 Whitegates Rd, Londonderry NSW 2753
📧 Email: info@srsp.com.au
📞 Phone: 0404 055 411